Frequently Asked Questions

Everything you need to know about shopping with Hype.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that limited-edition drops may be subject to a different return policy as specified on the product page.

Are your products authentic?

Absolutely. Every item sold on Hype. is 100% authentic, sourced directly from the brands or authorized distributors to ensure you receive genuine high-quality fashion.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.